Today’s use of non-employee workers is giving organizations an increasingly growing number of opportunities to reach their workforce targets in more ways than the traditional employee hire. This is bringing huge benefits to businesses around the world.
Yet, as the non-employee workforce grows and companies tap into it more than ever before, organizations must adjust how they procure and manage the contingent workers and vendors associated with it.
That’s where a vendor management system (VMS) comes in.
A VMS is now an essential aspect of any organization’s contingent workforce management program. This page will act as your complete guide to vendor management systems, answering all of your questions on the topic.
A vendor management system is a software platform, which is typically web or cloud-based, that acts as a mechanism for organizations to facilitate all of the processes involved in managing a contingent workforce program.
A VMS will centralize, automate and consolidate your entire contingent workforce processes in one easy-to-use software solution. This tech solution will allow you to manage vendor relationships and measure vendor performance, as well as procure, manage and pay non-employee workers sourced either through a staffing agency or another sourcing avenue.
By acting as a system of record for your company’s contingent workforce, a vendor management system will capture and store the data you need to make better vendor and hiring decisions in one centralized location (as opposed to being fragmented across your entire organization).
Now you understand exactly what a vendor management system is, but you’re probably still wondering how it works. Well, let’s take a bit of a deeper look at how exactly a VMS improves your management of both non-employee workers and the vendors you use to procure them.
A vendor management system essentially works by acting as a centralized database for all of your contingent workforce management processes, storing all the information you need on one seamless platform.
It does, however, go above and beyond that. The functionalities of a VMS allow you to automate processes such as invoicing, process requisitions, process approvals, onboarding and much more to dramatically improve the accuracy and efficiency in which your company performs the processes related to managing vendors and non-employee workers.
The contingent workforce - which is made up of temporary workers (temps), independent contractors, consultants and gig workers - has grown exponentially over the past few years.
Just take a look at some of these statistics!
Since you’ve read this far down the page, it’s likely that your organization makes use of the contingent workforce and has its own non-employee management program in place. If that’s correct, then you’ll know just how complex contingent workforce management is.
Yet, despite these complexities, a large number of organizations are still using spreadsheets, in-house databases or Sharepoint-like websites to manage their staffing agencies and contingent workers.
These manual and time-consuming ways to manage a contingent workforce simply do not work.
No matter how diligent your organization is, these manual methods will lead to human error, time-consuming processes, and process inefficiencies. The result? Fragmented processes across your business, inefficient admin, vendor and worker overspending, and an overall lack of visibility into the performance of your non-employee workforce management program.
The use of a vendor management system, however, can completely transform your company’s ROI when it comes to the contingent workforce.
In fact, 89 percent of organizations that are considered “best-in-class” in contingent workforce management have implemented vendor management systems into their programs (Aberdeen Group Research, as stated in this Fieldglass report).
Continue reading to learn how the use of a VMS will benefit your business.
A VMS will bring a huge ROI to your company’s contingent workforce management program, and that’s because it’s capabilities will significantly improve your processes, reduce costs and lead to far greater visibility into your program.
Here are just some of the many benefits your business will realize from the use of a vendor management system.
Improved efficiencies: The automation of processes such as onboarding, time entry and approval will save your organization countless hours and lead to better internal efficiencies across your company.
Complete visibility into your program: Since your entire contingent workforce management program is now stored in one location, instead of being fragmented across different departments and hiring managers, you’ll have complete visibility into where you may be overpaying vendors or mismanaging non-employee workers.
Vendor consolidation: With your vendors consolidated into one location, your VMS will act as a central hub that gives you all the information you need to evaluate whether each staffing agency you use is helping you to meet your company’s unique workforce targets. This leads to more insightful and strategic vendor choices.
Reduce costs: By helping you to get the lowest prices from vendors, cut down on rogue spend in your contingent workforce management program and save money on process efficiencies, a VMS can help your business improve its bottom line and become more profitable.
Any successful contingent workforce management program must use a vendor management system to underpin and centralize the entire strategy, and that means you have to find a software solution that works for your organization’s specific requirements.
The good news is that your organization probably doesn’t have a vast number of technologies to choose from, and that’s because developers in this space have previously only ever focused on building a solution for enterprise organizations with huge contingent workforce budgets.
Thankfully, with the development of Conexis VMS, there are now solutions available to your business that don’t require huge non-employee workforce budgets and don’t feature the fancy functionalities that your company would never need.
When looking for a vendor management system, keep these key questions in mind?
In the past vendor management solutions were only developed for large enterprises which had huge contingent workforce spend. This meant there was no solution for organizations with smaller non-employee workforce spend (anywhere from $1m to $10m CAD).
With the development of Conexis VMS, that has now changed.
Conexis VMS is the very first vendor management system designed specifically for organizations with smaller contingent workforce management budgets. With no spend requirements this unique software has been designed specifically for companies that don’t have an option in the current marketplace.
Built without the bells and whistles of the more expensive VMS solutions (the ones that you would never use!), Conexis VMS is the perfect solution to automate, centralize and improve your contingent workforce management processes no matter the size of your non-employee workforce.
"Conexis VMS has helped put our contractors in one consolidated place - giving us visibility and control over our temporary workers from agencies, and enabling us to have more predictability and oversight of our costs."
Melie Matifat, Vice President, People & Culture, Intelcom Express
"Conexis VMS has been specifically developed to help small and medium-sized enterprises to automate and improve their entire contingent management process, no matter how small or large their non-employee program is."
John Clark, Conexis VMS